📌 In Brief: jeetban respects your privacy. We collect only the information we need, keep it secure, and never share it with anyone without your consent.
1. What Information We Collect
When you open an account and use our services on jeetban, we collect the following types of information:
Personal Identity Information:
- Full name, date of birth, gender
- Mobile number & email address
- National ID number or passport number (for KYC verification)
- Current address
Financial information:
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (if applicable)
- Transaction History
Technical Information:
- IP address & device type
- Browser and operating system information
- How long you spent on the site and which pages you visited
- Login time and logout time
Gaming Activity:
- Gaming history, bet amounts & outcomes
- Bonus usage information
- Preferred games and playing habits
Data summary
| Data type |
Reason for Collection |
Mandatory? |
| Name and contact details |
For account creation and communication |
Yes |
| National Identity Card |
For KYC verification and age confirmation |
Yes, for withdrawals |
| Payment Information |
Processing deposits & withdrawals |
Yes |
| IP address |
Security verification and fraud prevention |
Automatic |
| Cookies |
Improving user experience |
Optional |
| Gaming History |
Responsible Gaming Monitoring |
Automatic |
2. How We Collect Information
Jeetban collects your information in a number of ways:
- Directly from you: When completing the registration form, updating your profile, submitting KYC documents, or contacting customer support.
- Automatically: When you use the site, your device, browser, and IP information is collected automatically.
- Cookies and tracking technologies: Cookies are used to improve site functionality.
- From third parties: Necessary information may be collected from payment providers or identity verification agencies
.
3. How We Use Your Information
Jeetban uses the information it collects solely for the following purposes:
- Account creation, management, and verification
- Processing deposits & withdrawals
- Customer support and issue resolution
- Sending bonus & promotion offers (with your consent)
- Fraud and money laundering prevention
- Responsible gaming monitoring and support
- Fulfilling legal & regulatory obligations
- Improving site functionality & user experience
📢 Marketing communications: jeetban only sends promotional SMS or emails with your consent. You can unsubscribe at any time or notify our support team to opt out.
4. Data Sharing Policy
Jeetban does not sell your personal data to third parties. However, certain information may be shared in the following limited circumstances:
- Payment Provider: Required information is shared with bKash, Nagad, or your bank to process transactions.
- KYC verification agencies: Documents may be shared with regulated verification services to confirm your identity.
- Legal Authority: Data may be shared with the relevant authorities if required by a court order or legal obligation.
- Licensing authority: Required information is provided during routine audits by our licensing authority.
- Technology Partners: Limited technical data is shared with hosting and security providers to keep the site running, but they are not permitted to use your information for their own purposes.
✅ Our Commitment: Your information will not be shared with any third party outside of the reasons listed above. We do not sell your data to advertisers or data brokers.
5. Cookies & Tracking Technologies
Jeetban uses the following types of cookies:
- Essential cookies: Essential for the site's core functionality — without these, login and payments will not work. These cookies cannot be disabled.
- Functional Cookies: Remembers your preferences, such as language selection and game settings.
- Analytics cookies: Anonymous data is collected to understand which pages users spend the most time on.
- Marketing Cookies: Used to display relevant offers. You can disable this from your settings.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
6. Data Retention Period
Jeetban retains different types of data for different periods of time:
- Account Information: For as long as your account remains active, and for a minimum of 5 years after it is closed.
- Financial Transaction Data: A minimum of 7 years, as required by law.
- KYC Documents: 5 years from the date of verification.
- Communication Records: Customer support communication logs for up to 2 years.
- Gaming History: For up to 3 years after your account is closed.
ℹ️ Good to Know: Due to legal obligations, certain data must be retained for a specified period even after your account is closed. This is strictly a legal requirement.
7. Your Rights
As a jeetban user, you have the following rights:
- Right to Know: You can find out exactly what information we hold about you.
- Right to correction: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted (outside of legal obligations).
- Right to restrict processing: You can request that the use of your data be restricted.
- Right to Portability: You can request a copy of your data in a specified format.
- Right to Object: You may object to marketing communications or certain types of processing.
To exercise these rights support@jeetban.bet-or reach us via live chat. We will respond within 30 days.
8. Children's Privacy
Jeetban is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
- Age is verified at the time of registration.
- Age is verified through the KYC process.
- If it is found that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.
If you become aware of a minor's account, please notify us at support@jeetban.bet-to let us know.
9. Security Measures
Jeetban uses industry-leading security measures to keep your information safe:
- 256-bit SSL Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Protection against cyberattacks.
- Regular Security Audits: Regular audits conducted by independent security experts.
- Limited access policy: Only authorized personnel have access to your information.
- Data Backup: Regular secure backups to prevent data loss.
⚠️ Your Responsibility: Never share your account password with anyone. If you notice any suspicious activity, please inform us immediately.
10. Changes to Privacy Policy
Jeetban may update this Privacy Policy from time to time. When changes are made:
- A notice will be posted on the site.
- You will be notified via your registered email or SMS.
- The "Last Updated" date at the top of the page will be revised.
- For significant changes, you may be asked to provide your consent again.
Continued use of the site after any changes will be considered acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please contact us through the following:
- Email: support@jeetban.bet
- Live Chat: Click the chat button at the bottom right of the site (active 24/7)
- Response Time: Typically responded to within 24 hours
📧 Data Protection Officer: For any formal data protection requests, please contact us directly support@jeetban.bet-with the subject line "Data Protection Request".
Frequently Asked Questions
Frequently asked questions about our Privacy Policy
No, jeetban never sells your personal information to third parties. Limited data is shared only with payment providers to process transactions, and with authorities when legally required.
Yes, your NID or passport details are stored on fully encrypted servers. This information is used exclusively for KYC verification, and only a limited number of authorised staff can access it.
Upon account closure, most data is deleted; however, financial transaction records are retained for 7 years and KYC documents for 5 years due to legal obligations.
Yes. Email support@jeetban.bet to request a copy of your data. Once we verify your identity, we'll provide it within 30 days.
jeetban only sends promotional SMS or emails with your consent. You can opt out at any time through your account settings or by contacting our support team.